SSRLogistics Technologies is a courier aggregator. We are tied up with multiple
courier companies like, Delhivery, xpressbees, Shadowfax, ekart, ecom express,
FedEx etc., so that you can avail the service of any courier company you want,
under a single platform.
In case any parcel is lost or damaged due to the mishandling of the courier
company, you will receive compensation against the same. We have different
liability clauses for different partners which include a certain amount (ex: INR
X) or Product value whichever is lower. (The value of X depends on individual
logistics partners). The amount will be mentioned in your agreement when you
sign up with us.
The volumetric weight is calculated using the below-mentioned formula.
Please refer to the image below.
Please take cf (conversion factor) = 4500 in case of FedEx
Please refer to the image below.
Please take cf (conversion factor) = 4500 in case of FedEx
Once the shipping label is generated, pick up will automatically be assigned to
the respective courier company. The delivery boys from that particular courier
company will come to pick up your order.
However, the first-time pickup might take up to 24-48 hours. Once the processing is completed, your pickup will be regularized.
However, the first-time pickup might take up to 24-48 hours. Once the processing is completed, your pickup will be regularized.
There are absolutely no setup fees or monthly charges applicable when you shop
with us. You can sign up with us for FREE. Our easy wallet system provides an
easy recharge option whenever you want to ship any parcel through us.
The approximate delivery time depends upon the different zones you are shipping
to. Refer to the chart given below
| Zone | Area | Delivery time |
|---|---|---|
| Zone A | Pickup and delivery within the same city | 1 to 2 days |
| Zone B | Pickup and delivery within the same state or neighboring state | 2 to 3 days |
| Zone C | Pickup and delivery within two different metro cities | 2 to 4 days |
| Zone D | Pickup and Delivery in rest of India (non-metro cities) | 4 to 5 days |
| Zone E | Pickup and Delivery in Jammu & Kashmir and North-Eastern India | 4 to 6 days |
Whenever you are receiving a return order, please check it properly before
accepting it from the delivery boy. In case you receive any damaged product,
mention it to the present person. Following that, you need to write us an email
regarding your issue, or you can raise a support ticket from your end. We will
look into the matter and solve it at the earliest.
Our delivery remittance features clear your money after 7 day of delivery.
Whenever you sign up with us, you will be assigned a personal accounts manager
or SPOC, who will be a single point of contact for all your queries. You can
reach out to him at any time during business hours via email or call. Other than
this, you can also raise a support ticket from your end.